Congress Letting Our Nation Down: New Poll Shows Nearly 90% of Voters Want Congress to Act Immediately to Pass Legislation to Protect Patients from Surprise Medical Bills

Wednesday, November, 13th, 2019

Congress Needs to Act Immediately to Stop Surprise Medical Bills, Says National Campaign

Thursday, September, 26th, 2019

Oppose the Ruiz Amendment and Support the Underlying Surprise Billing Legislation

Wednesday, July, 17th, 2019

Senate Leaders Put People before Politics with Bipartisan Effort to Address Surprise Medical Bills and other Health Priorities

Wednesday, June, 19th, 2019

Families USA applauds members of the U.S. Senate Bipartisan Working Group for introducing the STOP Surprise Medical Bills Act

Friday, May, 17th, 2019

Energy and Commerce Committee‘s Draft Legislation Will Provide Critical Protection for Consumers from Surprise Medical Bills

Wednesday, May, 15th, 2019

Frederick Isasi Will Testify at the House Education and Labor Committee Hearing on Surprise Medical Bills– Will Tell Congress that “Distorted Economic Incentives in the Health Care Sector are Overwhelming the Interests of Patients and Families”

Monday, April, 1st, 2019

In Fine Print, HHS Seems To Have Banned Surprise Medical Bills During The Pandemic

Monday, April, 20th, 2020

Why Congress Can’t Stop Surprise Medical Bills

Tuesday, April, 7th, 2020

Surprise Billing Curb May Hitch Ride on Next Coronavirus Bill

Tuesday, March, 31st, 2020

What Is The Cost Of COVID-19 Treatment?

Sunday, March, 29th, 2020


Creating the Price Transparency Patients Deserve

Wednesday, March, 25th, 2020


House committees’ move surprise billing legislation ahead of May deadline

Saturday, February, 15th, 2020

Modern Healthcare



House committee advances provider-friendly surprise billing fix

Wednesday, February, 12th, 2020

Modern Healthcare

House Looks At Surprise Billing Proposals

Monday, February, 10th, 2020

Insurance News Net

House committees unveil surprise billing legislation

Friday, February, 7th, 2020

The Hill

US families hit with huge surprise medical bills: What can be done.

Wednesday, January, 15th, 2020


Congress will try to score drug pricing, surprise billing wins in 2020

Friday, January, 3rd, 2020

Modern Healthcare

Demand for Medical Cost Transparency Spurs Change

Monday, December, 23rd, 2019

Web MD

Welcome to the Club (That You Don’t Want to Join)

Wednesday, December, 18th, 2019

ABC Radio

Surprising Swings In Momentum For Legislation On Surprise Medical Bills

Tuesday, December, 17th, 2019

Kaiser Health News

Top Dem Accused of Putting Private Equity Before Sick and Poor by Killing Effort to End ‘Devastating’ Surprise Medical Bills

Tuesday, December, 17th, 2019

Common Dreams

Congress Likely to Punt Surprise Billing Legislation to 2020

Tuesday, December, 17th, 2019


Turf war derails bipartisan push on surprise medical bills

Friday, December, 13th, 2019

The Hill

Congress’s new plan to end surprise medical bills, explained

Tuesday, December, 10th, 2019


Competing House surprise billing plan muddies path of White House-backed legislation

Monday, December, 9th, 2019

Healthcare Dive

House lawmakers may revive provider-friendly surprise billing proposal

Wednesday, December, 4th, 2019

Modern Health Care

Crunch time for Congress on surprise medical bills

Monday, November, 25th, 2019

The Hill

Groups Try To Renew Momentum On ‘Surprise’ Bill Legislation

Friday, November, 15th, 2019


Poll aims to reignite federal surprise-billing debate

Thursday, November, 14th, 2019

Becker’s Hospital Review

Nearly half of Americans say they’ve been hit with a surprise medical bill

Thursday, November, 14th, 2019


It can happen to anyone of us, an air ambulance ride costing $53,000

Thursday, August, 15th, 2019

News 5 Cleveland- TV

Politicians Tackle Surprise Bills, but Not the Biggest Source of Them: Ambulances

Monday, July, 22nd, 2019

The New York Times

House Panel Strikes Deal On Surprise Billing

Thursday, July, 18th, 2019


Surviving Surprise Medical Bills

Wednesday, July, 3rd, 2019

Kiplinger’s Personal Finance

Congress Urged to Rein In Surprise ‘Out-Of-Network’ Medical Bills

Wednesday, June, 12th, 2019


No Surprises Letter: Congress Should Include Surprise Billing Protections in Pandemic Response

Member organizations of No Surprises: People Against Unfair Medical Bills, representing patients, consumers, and workers, sent this letter to policymakers on Capitol Hill, urging them to protect families from further financial uncertainty as they seek health care services by banning surprise out-of-network bills in the next novel coronavirus (COVID-19) response.

Ending surprise bills for consumers is a critical financial protection for families during a time where they are in need of critical health care services and already vulnerable to unexpected costs. During this time, families need unfettered access to health care services. With unprecedented unemployment and economic uncertainty, a surprise bill for seeking medical care could significantly worsen the financial and health tradeoffs families are already facing.

No Surprises Coalition Letter to Committee Leadership

Undersigned members of No Surprises: People Against Unfair Medical Bills sent this letter to committee leaders on Capitol Hill who are negotiating a deal to address surprise medical bills. As the committees come together to negotiate a final bill, we urge them to place the needs of families before health care special interest groups and swiftly act to finalize and advance compromise legislation that finally stops the heinous practice of surprise billing, protects consumers across all health plans and provider settings, and holds health care costs down. Specific recommendations: include a fair, market-based benchmark payment; address air ambulance; insure robust guardrails around any arbitration, and require private equity transparency.

No Surprises Campaign Letter to the Education and Labor and Ways and Means Committees

Members of the No Surprises: People Against Unfair Medical Bills, sent this letter to Capitol Hill in advance of committee consideration of legislation by the Education and Labor and Ways and Means Committees. No Surprises urges members to advance legislation that finally stops the heinous practice of surprise billing, protects consumers across all health plans and provider settings, and holds health care costs down. We believe that a fair, market-based benchmark payment rate, such as is included in the Education and Labor, Energy and Commerce, and HELP proposals, is the most efficient way to settle payment disputes while holding health care costs down for America’s families. We urge Education and Labor and Ways and Means members to work with members on the other committees of jurisdiction to finalize legislation as soon as possible.

Sign-On Letter to Congress: Pass Surprise Billing Legislation by End of Year

Members of the No Surprises Campaign were joined by over 50 allied organizations in signing this letter calling on Congress to pass comprehensive legislation to ban surprise billing by the end of the year. No Surprises campaign members who signed the letter include: Families USA, AFSCME, American Kidney Fund, American Medical Student Association, Arthritis Foundation, Community Catalyst, Consumer Reports, MomsRising, National Consumers League, National Partnership for Women and Families, Public Citizen, and Voices for Progress. Allied organizations who joined the letter include: the American Cancer Society Cancer Action Network, the American Heart Association, the American Lung Association, and SEIU. Nearly three out of four of voters say they would be concerned if industry lobbying on surprise bills stopped Congress from acting. The time for action is now.

Consumer Groups Letter on Surprise Bills to House of Representatives

Families USA and 17 other consumer groups sent a letter to the House of Representatives urging passage of surprise bill legislation that fully protects consumers while preventing inflation in health care costs. The letter articulates key principles, including that a payment mechanism between insurers and providers should not be based on or factor in providers’ billed charges.

Families USA’s Letter to Capitol Hill on Support for Surprise Billing Legislation

Setting the Record Straight on Surprise Medical Bills

Claudia Knafo, a Families USA storyteller from New York City, submitted this letter to the editor of the New York Post in response to a May 9 article, “Lawmaker Wants to Limit Insurance Reimbursements to Healthcare Workers.” In the letter, Claudia details her harrowing experience after receiving a surprise medical bill. To read more about Claudia’s story, check out this interview she did last year about surprise medical bills with ABC News’ Start Here podcast.

Mr. Stephen Lynch
New York Post
1211 Avenue of the Americas
New York City, NY 10036

May 20, 2020

Dear Mr. Lynch:

Isabel Vincent’s May 9 article, “Lawmaker Wants to Limit Insurance Reimbursements to Healthcare Workers,” only offers one side of the surprise medical bill debate, that of health industry special interests, not my side of the story as a New Yorker and the story of thousands of families across the nation who have been financially devastated by surprise medical bills.

For me, the surprise medical bill came as the result of critical spine surgery on April 12, 2012, that I needed to decompress my cervical spine. I had worked diligently with the doctor’s office manager, my insurance company, and the hospital’s patient services to make sure everything would be covered as in-network care. After receiving the surgery, however, the insurance company changed course, and, in the end, I was stuck with a bill for $101,000; it was financially devastating. As a result, I have had to write to the New York Department of Financial Services, I had to write to the attorney general of New York, and I consulted with a patient advocate attorney, all in the name of fighting for justice and getting us out of financial bankruptcy.

And it is important to say that surprise bills continue, even during this worldwide pandemic. A few weeks ago, as I was quarantining in my home, I was called from an out-of-network doctor’s office to schedule a procedure. During the call, the doctor joined the call, got on the phone unsolicited. A few days later, I received a bill for $150 for “an out-of-network” phone call. Understand this was not a telemedicine visit; I was simply working with the office to schedule a procedure. And, now, during the pandemic, I have to fight yet another surprise medical bill.

The bipartisan legislation described in the article by Ms. Vincent places the needs of families like mine before health care special interest groups, and would finally stop the devastating practice of surprise billing. The article unfairly described the legislation as creating “price controls.” That’s completely wrong. Experts have testified that this legislation uses a fair, market-based approach to settle claims promptly for the benefit of providers and insurers alike. Most importantly, the legislation would take families out of the middle of these fights between insurers and hospitals, and provide a level of certainty, which in times like these is sorely needed.

And certainty around medical bills is needed now more than ever. Surprise medical bills have been an ongoing problem for consumers, but the threat is more significant due to COVID-19 as families are pushed to out-of-network care as in-network providers are swamped with COVID-19 cases and as hospitals contract with additional providers that are out-of-network to fill in the gaps. Nowhere in the nation is this more of a concern than in New York and for your readers given the devastating impact of COVID-19 in the New York community.

COVID-19 is both a health and economic crisis. Establishing broad protections against all surprise medical bills will help ensure families can get the full spectrum of care they need and protect families’ financial security. These protections are about protecting families, not politics.

I hope Ms. Vincent will see this letter and consider hearing another side — that of the families trying to survive a pandemic and who stand to lose their health, homes, and livelihoods if Congress does not take immediate action to end surprise medical bills.


Claudia Knafo
New York City

The Threat of Surprise Medical Bills during COVID-19 Is Even Greater, and New Administrative Protections Haven’t Solved the Problem

Now more than ever, families are vulnerable to unexpected health care costs due to both the spread of COVID-19 and rising unemployment rates. Americans should not have to fear or manage the financial impact of receiving a surprise medical bill for putting the health of themselves, their family members, and all in our nation first. Moreover, according to a recent poll, one out of every seven U.S. adults report that they would avoid seeking care for COVID-19 because of concerns about the cost of care. When the sick avoid seeking care, the outbreak is prolonged, and everyone’s health is at greater risk.

The Administration has taken recent actions to discourage surprise billing during the pandemic, but these safeguards are not comprehensive. They do not apply to all providers or all patients. These safeguards also are not statutory or
regulatory, meaning families who try to challenge surprise medical bills could face extensive litigation. Comprehensive surprise medical bill protections are still needed.

Surprise Billing Protections Belong in Congress’ Next COVID-19 Relief Package

As our nation confronts a public health and economic threat greater than any we’ve seen in a century, every family is struggling to understand and manage the devastating and far-ranging effects of COVID-19. During this crisis, families need unfettered access to health care services. And, with unemployment higher than it’s been in decades and widespread economic uncertainty, we also must ensure the financial security of America’s families as they seek and receive medical care.

Unanticipated health care costs, like surprise medical bills, not only financially devastate families but also create a terrible chilling effect on the willingness and ability of families to seek screening and treatment during this pandemic. Moreover, as Congress and the federal government provide hundreds of billions of dollars to hospitals, doctors, and other medical providers to support their financial security, it is critical that these same providers safeguard the physical and financial health of the families they are treating by eliminating all surprise medical bills.

Comparing Federal Surprise Medical Bill Proposals: How Do Consumers and Families Fare in the Current Debate?

Principle 1: Protect Patients In All Care Settings

All of the proposals ban surprise bills in hospitals, clinics, and doctors’ offices, where most surprise bills occur. Two out of four bills — those passed by the Senate Health, Education, Labor and Pensions (HELP) Committee and the House Education and Labor (E&L) Committee — ban surprise bills by air ambulance companies. Disappointingly, none of the bills bans surprise billing by ground ambulances.

Principle 2: Do Not Increase Health Care Costs Across The System

The Senate HELP, House Energy and Commerce (E&C), and House E&L committees’ legislation all save at least $24 billion in federal spending. The House Ways and Means (W&M) Committee’s proposal still saves a significant amount — $18 billion — but its savings is roughly one-quarter less than that of the other committees due to a meaningful difference in how it manages payment disputes between plans and providers (more on that below).

Principle 3: Apply To All Private Insurance Plans

All of the bills meet this principle, applying patient protections to all private insurance plans. (Medicare and Medicaid already prohibit surprise billing.)

Over the past several months, all four committees with jurisdiction over aspects of surprise medical bills have marked up their own versions of legislation to ban surprise bills. Lawmakers and stakeholders alike have worked to understand the differences between the pieces of legislation and to assess which of the proposals are best for consumers. The chart below provides a quick thumbnail sketch of the primary differences between these bills.

Comparison of CBO-Scored Surprise Billing Legislation

The Congressional Budget Office has completed analysis of four committee-passed policy proposals related to surprise medical bills. This fact sheet describes each of the proposals and its CBO score. Proposals that rely more heavily on arbitration to determine out-of-network provider payments are shown to save less due to the effect of higher premiums, reduced wages, and administrative costs. Click the link below to view the fact sheet.



Testimony on Surprise Billing Before the House Energy and Commerce Subcommittee on Health